Our Easy-to-use Service Makes the Process Easy!

Still have questions after reading about our process? Find out why brides choose MyDressbox to clean their wedding dresses, or check out our wedding dress cleaning FAQ! :-)

Choose the MyDressbox suitable for your wedding dress.

Select the MyDressbox that best describes your wedding dress and wedding dress condition. Complete the order online (please note delivery times vary depending on where you live - e.g. Western Australia will take longer than Victoria.

You can learn more about our wedding dress cleaning options here.

Receive "Collection Box" and pack your Wedding Dress into the Box.

MyDressbox sends you a "Collection Box" to the address you supplied as soon as your order is processed. Simply follow the enclosed instructions to pack your wedding dress into the waterproof bag and put it in the box!

Note: This is not the final MyDressbox" box that we will return your cleaned, steamed wedding dress in. It's the "Transport" box that minimises the chance of your MyDressbox getting damaged in transit.

Drop your Collection Box as your most convenient AusPost Depot.

It's as simple as that.  Auspost will deliver your dress (tracked, postage paid) back to us so that we can clean it.

Wedding Dress Cleaning Process Starting

As soon as we receive and unpack your Wedding Dress we will notify you via email. We'll inspect your dress for any damage, and identify any minor repairs required.

We then begin the cleaning process which can take anywhere between 5-12 weeks depending on the condition of the dress and how busy we are. Some wedding dresses need to be processed 2-3 times to remove stubborn stains!

Once clean, we'll undertake any required repairs (minor repairs are included in the price).

Wedding Dress Cleaning Complete!

Your wedding dress is fully dried before being steamed and wrapped in acid-free tissue paper and carefully folded into your final MyDressbox storage box

Gown on it's way!

Once your dress is all boxed and ready to go, the team will be in touch to confirm your address. Once that is confirmed, you will be sent the tracking number so you can track it while it's on it's way back to you.

  • Why MyDressbox?

    Learn more about why brides, wedding dress designers and bridal shops choose MyDressbox to clean their wedding dresses.

  • Customer Reviews

    Our customers have given us positive reviews, so you can trust us to clean your wedding dress and return it to you after your big day.

  • Read our faq

    Got a Question?  See if we've already answered it for someone else on our FAQ.  If you have a question that isn't covered please message us.